So here you have Office Tools Pro. You recognize this interface. There’s no change in the user experience as far as anything you need to do differently regarding Office Tools Pro. Everything is here. I saved my presentation in the Office Tools Pro contact, and we have Microsoft Office loaded on.
So I’m going to get ready to do this presentation, and we are doing it from the cloud. So everything you’re seeing is being hosted out of a data center in Washington as we go through this. So the speed, you’re really going to get a feel for what this looks like.
My saying with this cloud was good judgment comes from experience, and experience comes from bad judgment. We, in the process of doing this, went through two different hosting companies. The first one obviously I’m not going to stand up here and mention names, but I’m just saying, the first one I learned every question that I should have known to ask before I moved to them.
So in this process, we basically worked on it for three months trying to get live on this network and untold lost hours of staff efficiency. In the process, I’m taking notes and pages of notes of things that I had expected to work. Nevertheless it’s coming down to the wire, coming up to tax season, and I’m in November and I still can’t print out of Lacerte. I can’t print a tax return.
Obviously, that’s an untenable situation. We had developed a work-around, which we would have to back up the Lacerte client. Fortunately my old network was still running, and I would transfer the file to my old network, restore it on the old network, and then print from my local Lacerte. So obviously that wasn’t going to work.
So we ended up switching, but before I get into all the details of that process, I wanted to kind of back up. You hear everything cloud. What was funny was when I contacted the second company, they said, “You know, we’ve been doing this for 12 years, and we’ve had very slow and kind of incremental growth, and then suddenly someone starts calling this cloud and our phone is ringing off the hook.”
The service that we’re talking about here, hosted networks, has been around for over a decade. All of a sudden everybody starts saying cloud ,and it’s like this big confusing thing. That means it’s just out there somewhere. It’s not on my network.