Why Live Training Beats Training Videos Every Time

What do you do when you need product training? You might start with online resources for convenience, but that might not be the best way to learn. After all, just viewing videos and images doesn’t let you interact with the content. Next time you find yourself pressing the “Help” button, consider scheduling in-person training, which allows you to work through the specific challenges you’re experiencing.

Here are some benefits of live learning:

  • You can practice with the technology and learn by “doing”
  • Qualified trainers can adapt their material to your proficiency
  • If you’re in a group, you can pair up with another person and help each other
  • Collaborating allows you to network, which makes it easier to remember what you’ve learned
  • With live training, it’s easy to incorporate different learning styles in the training materials
  • Workshops and training sessions are the ideal place for experts to answer your questions
  • At an in-person training, you’ll be more engaged in an educational setting than you would anywhere else and therefore more likely to retain new information
  • You can have one-on-one time with the instructor as needed

R.D. Garrick, Ph.D., P.E., Associate Professor of Manufacturing and Mechanical Engineering at the Rochester Institute of Technology, notes, “…Learning outcomes that involve problem-solving or understanding points of view are best conveyed in person, where the instruction can be personalized.” For complex questions and topics, in-person training helps you shift into training mode and absorb the content. Associate Professor of Mechanical Engineering at Baylor University Byron Newberry, Ph.D., P.E. builds on this belief by saying, “Having interaction with an experienced person is crucial to the learning process.” Therein lies the issue with online training.

It’s hard to capture the value of live training in a short training video. When you watch a video online, there’s no instructor taking cues from your body language and facial expressions. The video plays until you stop it without accounting for your questions or learning style. Additionally, online training materials use graphics and animations that can distract from the material.