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Join our team

CARET is a global remote team on a mission to create a better way to work.





















































































CARET is a place where I feel truly heard; you can actually make a difference greater than your day to day “job”. I have a career that offers fulfillment and growth opportunity, all while receiving the benefits of a healthy work-life balance.

Taylor Garcia
Customer Success Manager

Working at CARET

Create spaceOur valuesWork where you want toSee where you can goWork somewhere that doesn’t feel like work

Create space

Our people are our greatest asset. And that’s not just something we say, it’s something we truly believe. That’s why we invest in the support you need to thrive both inside and outside of work, so you can create space for what matters the most.

Our values

We’re driven by building a company that’s about so much more. We want to have an outsized impact on the world, not just with the work we do but the way we treat our people, too.

Our values are:

  • We succeed together
  • We embrace progress
  • We care big
  • We create space

Work where you want to

With teams across the world, CARET has a place where everyone belongs – no matter where, when or how you want to work. We believe work is an outcome, not a place.

See where you can go

It’s not just a job, it’s your career. From training to qualifications and beyond – we take you further, wherever that is.

Work somewhere that doesn’t feel like work

We believe there’s a better way to work. That’s why we strive to create a workplace that reflects the diverse community around us.





















































































Current openings

  • All
  • Customer Operations
  • Products and Technology
  • Sales
  • Corporate

Enterprise Account Executive

San Diego, United States | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.

Our team-defined values guide how we show up for each other, for our partners, and for our customers:

  • We succeed together
  • We embrace progress
  • We care big
  • We create space

To join our remote-first, engage from anywhere team, visit getcaret.com/careers.

Apply

Account Executive

San Diego, United States | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.

Our team-defined values guide how we show up for each other, for our partners, and for our customers:

  • We succeed together
  • We embrace progress
  • We care big
  • We create space

To join our remote-first, engage from anywhere team, visit getcaret.com/careers.

Apply

Senior Software Engineer

, United States | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.

Our team-defined values guide how we show up for each other, for our partners, and for our customers:

  • We succeed together
  • We embrace progress
  • We care big
  • We create space

To join our remote-first, engage from anywhere team, visit getcaret.com/careers.

The role 

We are seeking a Senior Software Engineer with extensive experience in .NET, C#, JavaScript and expertise in cloud platforms like AWS and Azure. The successful candidate will have an advanced understanding of SaaS applications, DevOps methodologies, CI/CD practices, and microservices architecture. The successful candidate will be an expert in SQL server and have experience optimizing slow performing queries.  

You are passionate about innovation, learning, coding standards and best software engineering practices and will use your deep understanding of the systems and technology to improve our legal and accounting products and customer experience while working closely with your engineering team and manager.  

The position requires extensive experience building complex SaaS-based products or platforms and advanced knowledge of Azure or AWS cloud, web technology stack, RESTful APIs, .NET, Angular or React (is a plus) frameworks and database technologies.  

Apply

Security Engineer

, United States | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further. 

Our team-defined values guide how we show up for each other, for our partners, and for our customers: 

  • We succeed together 
  • We embrace progress 
  • We care big 
  • We create space 

To join our remote-first, engage from anywhere team, visit getcaret.com/careers

Apply

Program Manager

, United States | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further. 

Our team-defined values guide how we show up for each other, for our partners, and for our customers: 

  • We succeed together 
  • We embrace progress 
  • We care big 
  • We create space 

To join our remote-first, engage from anywhere team, visit getcaret.com/careers

Apply

Lead Software Engineer

, United States | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.  

Our team-defined values guide how we show up for each other, for our partners, and for our customers:  

  

  • We succeed together.  
  • We embrace progress.  
  • We care big.  
  • We create space.  

  

The role 

  

We are seeking a Lead Software Engineer with extensive experience leading a team of software engineers. The position requires hands-on experience building complex SaaS-based products or platforms and a strong knowledge of Azure or AWS cloud, RESTful APIs, .NET, Angular or React (is a plus) frameworks, Serverless offerings, and both relational database and NoSQL technologies. The candidate should be proficient in multi-tenant SQL servers with hands-on experience optimizing queries and implementing relational database best practices. The candidate should also have a solid understanding of SaaS applications, DevOps methodologies, CI/CD practices, and microservices architecture. 

   

The candidate is passionate about innovation, learning, coding standards and best software engineering practices and will use their deep understanding of the systems and technology to improve our legal and accounting products and customer experience while working closely with their engineering team and manager. 

Apply

Senior Accountant - Revenue

San Diego, United States | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.

Our team-defined values guide how we show up for each other, for our partners, and for our customers:

• We succeed together

• We embrace progress

• We care big

• We create space

To join our remote-first, engage from anywhere team, visit getcaret.com/careers.

Overview

We are looking for an experienced and motivated Senior Accountant to join our team. This individual must be a results-driven person who takes initiative, thrives in a fast-paced environment, is a team player, and has a positive attitude. Reporting to the Controller to start, this person will be involved in virtually all day-to-day accounting activities in the company, with a heavy on focus on revenue, including contract review, business partnering, SKU launches, revenue recognition/ASC 606, and other back-end and GL accounting responsibilities. The Senior Accountant will be a key player in continuing to build our accounting team, improving processes, establishing operation procedures, and implementing systems. A successful candidate will have a high sense of urgency, ownership, and the ability to deliver high quality work.

Apply

Senior Front End Engineer

Edinburgh, United Kingdom | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further. 

 

Our team-defined values inform our purpose and the way we work together, for our partners, and for our customers: 

 

  • We succeed together 
  • We embrace progress 
  • We care big 
  • We create space 

 

HotDocs Document Automation 

 

HotDocs document automation helps thousands of professionals to maximize efficiency, minimize risk, enhance compliance, and improve quality. Our document generation tool slashes the time it takes to draft, assemble, and distribute new documents. The automated workflow protects against errors and ensures perfectly formatted and accurate documents every time. Using our powerful APIs, HotDocs can be integrated with existing processes or used to assemble documents at scale. 

 

The Team 

 

Our engineering and product teams are distributed, with a strong base in Edinburgh. They focus on developing HotDocs, our market leading document assembly platform. 

 

As a senior team member, you will be actively involved in mentoring colleagues, driving architecture decisions, developing and improving features, and working directly with stakeholders to deliver world-class products. In addition, your efforts will be recognized and used by a large and growing community of HotDocs users across the globe in a wide variety of industries. 

 

Our team's goal is to deliver continuous value to customers and the business in a sustainable, quality driven environment. As we are continuously evolving our software code base, tools and agile processes, our work takes on a combination of coding and review, changes to tools and systems and adjustments to our infrastructure and test automation. 

 

As a Microsoft Partner, CARET makes use of Microsoft Azure, and the latest enterprise tools such as GitHub Copilot. 

 

The Role 

 

You will be contributing front end code to HotDocs Advance, a modern web portal written in Angular, with a .NET Core back end. It is used by customers to manage and collaborate on templates and documents. As a member of this team, you will be involved in refining and coding enhancements and features to our systems. Your efforts will be recognized and used by a large and continually growing community of HotDocs users across the globe in a wide variety of industries. Customers range from small businesses to global corporations, and you will gain experience of writing software that meets the needs of enterprise users in performance, accessibility, and scalability. 

Apply

Product Manager

Edinburgh, United Kingdom | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further. 

 

Our team-defined values inform our purpose and the way we work together, for our partners, and for our customers: 

 

  • We succeed together 
  • We embrace progress 
  • We care big 
  • We create space 

 

HotDocs Document Automation 

 

HotDocs document automation helps thousands of professionals to maximize efficiency, minimize risk, enhance compliance, and improve quality. Our document generation tool slashes the time it takes to draft, assemble, and distribute new documents. The automated workflow protects against errors and ensures perfectly formatted and accurate documents every time. Using our powerful APIs, HotDocs can be integrated with existing processes or used to assemble documents at scale. 

 

The Team 

 

Our engineering and product teams are distributed, with a strong base in Edinburgh. They focus on developing HotDocs, our market leading document assembly platform. 

 

As a senior team member, you will be actively involved in mentoring colleagues, driving architecture decisions, developing and improving features, and working directly with stakeholders to deliver world-class products. In addition, your efforts will be recognized and used by a large and growing community of HotDocs users across the globe in a wide variety of industries. 

 

Our team's goal is to deliver continuous value to customers and the business in a sustainable, quality driven environment. As we are continuously evolving our software code base, tools and agile processes, our work takes on a combination of coding and review, changes to tools and systems and adjustments to our infrastructure and test automation. 

 

As a Microsoft Partner, CARET makes use of Microsoft Azure, and the latest enterprise tools such as GitHub Copilot. 

Apply

Manager, Technical Support

Toronto, Canada | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further. 

 

Our team-defined values guide how we show up for each other, for our partners, and for our customers: 

  • We succeed together.  
  • We embrace progress.  
  • We care big.  
  • We create space.  

 

*This is a remote role working anywhere in the Greater Toronto Area, Ontario.  

 

The Client Services Support Manager requires a high-performing, innovative, customer-centric, and experienced leader. Working within a remote, fast-changing work environment, you will lead a high performing, customer & employee facing team drawing on your exceptional leadership, coaching capabilities, and commitment to service excellence. 

 

Reporting to the Director of Client Services Support, you will support Caret’s mission, vision & values. You will be responsible for the entirety of daily operations and management of all Client Services activities and have the responsibility for consistently meeting or exceeding key performance indicators and CSAT metrics, as well as identifying trends, opportunities to improve, and related strategies.  

 

You will lead, coach, and empower those that assist our clients and our employees with many aspects of their interaction experiences with our products and ensure they are receiving the appropriate high-level support that they need. 

Apply

Senior Analyst

San Diego, United States | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further. 

Our team-defined values guide how we show up for each other, for our partners, and for our customers: 

  • We succeed together 
  • We embrace progress 
  • We care big 
  • We create space 

To join our remote-first, engage from anywhere team, visit getcaret.com/careers.

Apply

Customer Success Manager

San Diego, United States | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.

Our team-defined values guide how we show up for each other, for our partners, and for our customers:

  • We succeed together
  • We embrace progress
  • We care big
  • We create space

To join our remote-first, engage from anywhere team, visit getcaret.com/careers.

Job Overview: This is a REMOTE position with hiring focused solely on the Eastern US Region

We are seeking an experienced, passionate, and results-oriented Customer Success Manager to join the HotDocs team! 

The successful candidate will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction, and driving customer retention and growth. The Customer Success Manager will serve as the primary point of contact for our SMB clients, understanding their needs, and working collaboratively with the internal team to deliver exceptional value.

You will have an existing book of business with HotDocs clients in the SMB Space (under 200 employees).

Apply

Director, Corporate Development

San Diego, United States | Remote | Full timePart timeContract

We are looking for a talented, smart, and driven Director of Corporate Development to join our growing team. Reporting to the CFO and working closely with the CEO and Board of Directors, this person will be CARET’s first Corporate Development hire and play a critical role in continuing to shape the company’s strategy, focusing on M&A and strategic planning. The Director of Corporate Development will collaborate with the leadership team and business stakeholders to drive growth and business results, playing a crucial role in CARET’s portfolio optimization in the dynamic and rapidly growing LegalTech market. 

A bit about CARET 

We are in an exciting and unique phase of our business - in a market that is in transformation. 

Lawyers are indispensable advisors, occupying a pivotal role in our ecosystem where they serve a diverse clientele including individuals, businesses, and corporations. These legal professionals embark on their careers with a passion for service and advocacy. However, the reality of administrative burdens of running a firm often overshadow their primary mission. Our aim is to streamline and simplify the administrative aspects of legal practice, empowering law firms to create space on what truly matters – providing exceptional service to their clients. Our platform is not just a tool; it's a catalyst for enabling lawyers to fulfill their original calling with greater efficiency and impact. 

Astonishingly, less than half of law firms have yet to adopt essential practice management software, and of those who have, a mere fraction have embraced cloud technology. This landscape is characterized by a rapid technological evolution, presenting unprecedented opportunities for growth and innovation in the legal sector. CARET is at the epicenter of this shift, offering a cutting-edge, cloud-based SaaS platform specifically designed for mid-sized law firms. Our vision is to not just participate in this tech-driven transformation but to lead it, accelerating our development, expanding our technological footprint, and pioneering a complete digital revolution in the legal industry. 

How you do your job is just important as what you do… Our team-defined values guide how we show up for each other, for our partners, and for our customers:  

  • We succeed together  
  • We embrace progress  
  • We care big  
  • We create space  

 

The role 

A hands-on yet strategic leader, the Director of Corporate Development will own CARET’s M&A strategy end-to-end, from research, sourcing and pipeline management to diligence, negotiations, valuation, and integration. 

The ideal candidate will be a hands-on problem solver and collaborative team player with strong quantitative and strategic skills, a strong sense of ownership, accountability, and urgency. A deep understanding of SaaS, robust technical financial background, and experience in business case construction and transaction management across the M&A lifecycle are essential to perform this role effectively. Experience in Vertical SaaS platform businesses and/or LegalTech or Fintech are a plus. 

This is a highly visible role, collaborating with CARET’s leadership, its sponsors and the board, and external parties such as investment banks and consultants. This person will be viewed as an expert and thought partner to CARET’s leadership.  He or she will consistently seek opportunities to introduce new ideas to drive growth and challenge the status quo.

Apply

Client Services Tier 2

San Diego, United States | Remote | Full timePart timeContract

HotDocs by Caret is a leading technology provider for legal, accounting, and compliance-focused professionals. We empower our customers to grow their businesses, better serve their clients, and operate at peak efficiency—all within a secure, cloud-enabled ecosystem.Our team-defined values guide how we show up for each other, for our partners, and for our customers:

 

About the Team

Our Technical Support team is passionate about enabling the success of our customers, solving problems, and having fun while we work hard. We receive and make calls, receive, and respond to e-mail and Self-Service requests every day. We are never bored or without opportunity to make a difference in the professional lives of our customers. We treat our customers and each other with respect. Our success is measured by customer satisfaction: Courtesy, Knowledge, Timeliness, Quality and Overall Satisfaction.

 

Overview

As a Technical Support Tier 3 specialist you will join a team that offers 24/7 support, you will be engaged in challenging Tier 3 support issues as well as supporting our development team with deployments of new software fixes and upgrades. You will work with both our inhouse teams and be the face of AbacusNext international to our customers when they have issues or challenges.

  • Take Responsibility for HotDocs on Premise/Cloud Deployment & Projects.
  • Provide API Support for Custom Integrations & Applications.
  • Deliver Tier 1, 2 & 3 Level Support to our HotDocs Customers Internally & Externally.
  • Provide Technical Advice and Support to our Project Managers & Sales Account Managers.
  • Provide Technical Support to our US HotDocs Support Team.
  • Support of all HotDocs Product Portfolio in a Timely and Customer Centric Manner.
  • Take Ownership of the Service Desk (CRM) while Triaging and Maintaining Support Ticket Management ensuring our Customer SLAs are achieved.
  • Work with the Senior Manager, Client & Professional Services, Share Technical Information regarding the HotDocs Product Portfolio in a proactive manner, Sharing Challenges and Best Practice to continuously improve our Service Levels to our Customers & Overall Experience.

Apply

Program Manager, Onboarding

Toronto, Canada | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.

Our team-defined values guide how we show up for each other, for our partners, and for our customers:

  • We succeed together
  • We embrace progress
  • We care big
  • We create space

To join our remote-first, engage from anywhere team, visit getcaret.com/careers.

 

Overview

The Onboarding Team Manager oversees the Onboarding Project Management Team responsible for implementation, data migration and onboarding for our CARET Legal clients. CARET Legal is our cloud-based legal practice management, billing, and accounting software. Reporting to the Director of Onboarding, you will support CARET’s mission, vision & values as you lead, coach, and guide our client facing Onboarding Team.

 A successful Onboarding Team Manager is a high-performance, innovative, proactive, customer-centric, and experienced leader. You will work collaboratively and cohesively with our Sales, Engineering, Support, Training, and Customer Success teams. You will build strong relationships with clients, facilitate creative solutions, manage resources, and focus on delivering exceptional service.

Apply

Netsuite Administrator

San Diego, United States | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further. 

Our team-defined values guide how we show up for each other, for our partners, and for our customers: 

  • We succeed together. 
  • We embrace progress. 
  • We care big. 
  • We create space. 

Netsuite Administrator: 

The Netsuite administrator will be responsible for overseeing Netsuite integration and testing. Working with other teams you will be responsible in ensuring that Netsuite meets business needs and provides technical support where needed to support our teams who use Netsuite 

Responsibilities 

  • Will be responsible for Netsuite Bundle Updates and managing them.
  • Creating configurations and customizations of Netsuite to meet business needs 
  • To provide on-going systems and technical support for the Netsuite system which is already in place. 
  • Responsible for generating reports, saved searches, dashboard etc. 
  • Set up and maintain the workflow, processes etc. 
  • Collaborate with software engineers and operations personnel to execute the Netsuite-oriented roadmap directed by Leadership. 
  • To ensure system stability and reliability through the implementation of best practices in Netsuite administration and customization 
  • Proactively identify opportunities for improvements and implementation which aligns with Netsuite best practices and industry standards. 
  • Guide Netsuite releases, updates, and enhancements, suggesting and implementing improvements aligned with Netsuite best practices. 

Apply

IT Administrator

San Diego, United States | Remote | Full timePart timeContract

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.

 

Our team-defined values guide how we show up for each other, for our partners, and for our customers:

 

  • We succeed together.
  • We embrace progress.
  • We care big.
  • We create space.

 

Systems Administrator:

The Systems Administrator will be responsible for managing and maintaining the organization's Corporate IT infrastructure. The role also involves working closely with various teams to identify areas where automation can improve efficiency and productivity. The ideal candidate will have a strong understanding of automation technologies and a proven track record of implementing automation solutions. Additionally, the candidate must be well-versed with Microsoft products and licensing compliance. Experience managing and administering the Microsoft Partner program is a plus. 

Apply