Solution to Handle New Cases and Provide Reports
Welch ∓ Donohoe had a potential client with hundreds of outstanding debts. In order to the win their business, they needed a solution that could handle the cases and provide the client with the type of reports they needed. “When a potential client approached us with a broken system, we saw a huge opportunity,” said Ward Welch, Esq. “If we could find a system that would import their [Pacer] data in a logical format, we could secure a huge client with limitless potential.”
Fully-Customized Practice Management with AbacusLaw
Working with a consultant, Welch & Donohoe chose AbacusLaw because it’s the only Premium Solution Provider that offers an enterprise-class law office platform that can be dynamically configured for their specific needs.
The expert Professional Services team at AbacusNext engineered a custom solution built on top of AbacusLaw, complete with custom screens to collect court and loan information, planned payments from debtors and courts as well as various custom reports for their client.
New Clients Across Many Practice Areas
“The team understood the type of information we needed to track, as well as the type of reports that our client wanted to see,” continued Ward. “The solution delivered was exactly what we were looking for.”
AbacusLaw enables Welch & Donohoe to take on new clients in many practice areas. The new intake forms, custom reports and case screens track all pertinent case and client information in a way that make sense to them. This has increased their efficiency, reduced errors from manual data entry and allowed them to serve more clients with their existing resources.