Organizing Documents & Communication
Service & Follow Up
Centralized Customer Records
Farm Credit Mandan uses the Activities Data Management Center (DMC) to ensure timelines are kept. At any time, any user can see which technician has tasks to complete, when the tasks are due, if someone is back-logged, where additional resources are needed and if promised turnaround times are met. Users can view activity comments and quickly identify if the company is waiting for information or tasks need to be reassigned.