Expert help is available through our Customer Account Portal and Support sites

Browse self-help knowledge bases, view and open service and support requests, manage contact user accounts, monitor cloud usage, view active product licenses, manage invoices and payment options, and more.

Log in at portal.abacusnext.com

 

System Status

  All systems are operating normally.

AbacusNext Product Support & Knowledge Bases

AbacusLaw
Support available Mon-Fri 6am-6pm (Pacific)

Amicus Attorney
Support available Mon-Fri 6am-6pm (Pacific)

Amicus Online
Support available Mon-Fri 6am-6pm (Pacific)

HotDocs
Support Mon-Fri 9am-5pm (US/Pacific and GMT/Int'l)

OfficeTools
Support available Mon-Fri 6am-6pm (Pacific)

Results CRM
Support available Mon-Fri 6am-6pm (Pacific)

Abacus Private Cloud
Support online 24x7x365

Cloudnine Realtime
Support online 24x7x365


Premium Support available

Designed for customers seeking to optimize their investment in AbacusNext technology, reduce business risk, and increase productivity through a more direct and customized partnership with the our support teams, Premium Support plans are available for our AbacusLaw, Amicus, OfficeTools, and HotDocs software, as well as Abacus Private Cloud. Talk to your Customer Success Manager or Technical Account Manager for more information.


Schedule a Training, Upgrade, or Migration

Our in-house Professional Services team handles all of our Trainings, custom upgrades and data migration services.

Book Product Services

 

Addresses

AbacusNext HQ
4850 Eastgate Mall
San Diego, CA 92121-1977

Edinburgh
14 S Charlotte St
Edinburgh EH2 4AX, UK

Toronto
1 Yonge St
Toronto, ON M5E 1W7, CA