Expert help is available 7 days a week

During operating hours, our experts are standing by to answer your call or email! We are proud to say that 95% of calls are answered in under 3 rings by a real Abacus technology consultant. Since we never outsource calls to third parties, we are able to provide top-notch service at all times. Professional, knowledgeable, and courteous: that's how we do things at AbacusNext.

System Status

  All systems are operating normally.

AbacusNext Client Account Portal

Looking to check on the status of your account or submit a request ticket? Log in at

  • View invoices and make payments
  • Manage payment options
  • Create and view the status of support tickets
  • Submit service requests
  • Manage contact user accounts
  • View active licensed products

Log in at

Knowledge Bases

Abacus Private Cloud


Amicus Attorney

Results CRM


Cloudnine Realtime

Schedule a Training, Upgrade, or Migration

Our in-house Professional Services team handles all of our Trainings, custom upgrades and data migration services.

Book Product Services


Contact AbacusNext

You can call us any time at 1-800-726-3339 to speak to Sales or Support for any AbacusNext products or services. Additionally, you can email us at the following:

HotDocs Support: North America or (800) 828-8328 (US)
Mon-Fri 9am to 8pm (EST)

HotDocs Support: International or +44 131 220 9027 (UK)
Mon-Fri 9am to 5pm (GMT)

Billing and Payment inquiries

Email or call (800) 726-3339.
Fax: (858) 430-3529

Professional Accounting Services from AbacusNext

As part of our full Technology-as-a-Service offering, we have an entire team of in-house accountants here to help your firm. Book time with Abacus Balance and get immediate help getting your books and ledgers in order. Abacus Billing Team is standing by to help you send and process invoices and Get Paid Faster. Email for general Professional Services.


AbacusNext HQ
4850 Eastgate Mall
San Diego, CA 92121-1977

14 S Charlotte St
Edinburgh EH2 4AX, UK

1 Yonge St
Toronto, ON M5E 1W7, CA