Expert help is available 7 days a week

During operating hours, our experts are standing by to answer your call or email! We are proud to say that 95% of calls are answered in under 3 rings by a real Abacus technology consultant. Since we never outsource calls to third parties, we are able to provide top-notch service at all times. Professional, knowledgeable, and courteous: that's how we do things at AbacusNext.

System Status

  All systems are operating normally.

AbacusNext Client Account Portal

Looking to check on the status of your account or submit a request ticket? Log in at https://portal.abacusnext.com.

  • View invoices and make payments
  • Manage payment options
  • Create and view the status of support tickets
  • Submit service requests
  • Manage contact user accounts
  • View active licensed products

Log in at portal.abacusnext.com


Knowledge Bases

Abacus Private Cloud

AbacusLaw

Amicus Attorney

Results CRM

OfficeTools

Cloudnine Realtime


Schedule a Training, Upgrade, or Migration

Our in-house Professional Services team handles all of our Trainings, custom upgrades and data migration services.

Book Product Services

 

Contact AbacusNext

Abacus Private Cloud Support

apc@abacusnext.com or (888) 329-5833

Cloudnine Realtime Support

C9support@abacusnext.com or (888) 869-0076 ext. 1

OfficeTools Support

support@officetools.com or (888) 667-8440

AbacusLaw Support

cse@abacusnext.com or (800) 488-3334

Amicus Attorney Support

support@abacusnext.com or (800) 472-2289

HotDocs Support: North America

support@hotdocs.com or (800) 828-8328 (US)
Mon-Fri 9am to 8pm (EST)

HotDocs Support: International

tech@hotdocs.co.uk or +44 131 220 9027 (UK)
Mon-Fri 9am to 5pm (GMT)

Contact Professional Services

proserv@abacusnext.com or (858) 795-1788

Sales

(800) 726-3339
Fax: 858-430-3529

Billing and Payment inquiries

Call 800-726-3339 and select option 4, or email billing@abacusnext.com

Professional Accounting Services from AbacusNext

As part of our full Technology-as-a-Service offering, we have an entire team of in-house accountants here to help your firm. Book time with Abacus Balance and get immediate help getting your books and ledgers in order. Abacus Billing Team is standing by to help you send and process invoices and Get Paid Faster.

Addresses

AbacusNext HQ
4850 Eastgate Mall
San Diego, CA 92121-1977

Edinburgh
14 S Charlotte St
Edinburgh EH2 4AX, UK

Toronto
1 Yonge St
Toronto, ON M5E 1W7, CA