AbacusNext Subprocessors
We use third-party subprocessors to help provide services to clients as well as assisting with our internal business systems.
Third Parties
We use a few different third-party subprocessors to help us provide our services to you. These subprocessors process data that you input into the services, which may include personal data.
Below is some information on who the subprocessors are and what services they provide.
| Name | Reason to use | Location | Data shared |
|---|---|---|---|
| Salesforce | We use SalesForce as am internal CRM. | US |
|
| Financial Force | We use Financial Force as an internal project management system related to projects for clients. | UK |
|
| NetSuite | We use NetSuite for billing and subscription tracking. | US |
|
| HubSpot | We use Hubspot as a system for communication with clients. | US |
|
| ZenDesk | We use ZenDesk as our support ticket system for customer support tickets. | US |
|
| Vox Centrix | We use Vox Centrix for supplemental customer support. | US/Mexico |
|
| Amazon Web Services | We use Amazon Web Services as a cloud presence for certain SaaS based solutions (Zola Suite). | US/UK |
|
| Microsoft Azure | We use Microsoft Azure as a cloud presence for certain SaaS based solutions. (HotDocs Advance – US and UK; Amicus Cloud – US; OfficeTools Cloud – US).
We also use Microsoft Azure to facilitate certain client related projects – US only | US/UK |
|
AbacusNext Affiliates
The following entities are members of AbacusNext and may act as subprocessors to provide support and similar services to you:
- ZS18, LLC, United States
- Abacus Data Systems Canada, Inc., Canada
- AbacusNext International Ltd., United Kingdom
- HotDocs Limited, United Kingdom
- HotDocs Corporation, United States
- RTB Global, United States
Note: These subprocessors may change over time. Check back regularly for updates.