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We use third-party subprocessors to help provide services to clients as well as assisting with our internal business systems.

Third Parties

We use a few different third-party subprocessors to help us provide our services to you. These subprocessors process data that you input into the services, which may include personal data.

Below is some information on who the subprocessors are and what services they provide.

NameReason to useLocationData shared
SalesforceWe use SalesForce as am internal CRM.US
  • Your corporate and contact information
Financial ForceWe use Financial Force as an internal project management system related to projects for clients.UK
  • Your corporate and contact information
  • Data related to the specific project
NetSuiteWe use NetSuite for billing and subscription tracking.US
  • Your corporate and contact information
HubSpotWe use Hubspot as a system for communication with clients.US
  • Your corporate and contact information
ZenDeskWe use ZenDesk as our support ticket system for customer support tickets.US
  • Your corporate and contact information
  • Data supplied by client or client’s data (stored within applicable service) necessary to provide support
Vox CentrixWe use Vox Centrix for supplemental customer support.US/Mexico
  • Your corporate and contact information
  • Data supplied by client or client’s data (stored within applicable service) necessary to provide support
Amazon Web ServicesWe use Amazon Web Services as a cloud presence for certain SaaS based solutions (Zola Suite).US/UK
  • Your corporate and contact information
  • Data stored within applicable service
Microsoft AzureWe use Microsoft Azure as a cloud presence for certain SaaS based solutions. (HotDocs Advance – US and UK; Amicus Cloud – US; OfficeTools Cloud – US).

We also use Microsoft Azure to facilitate certain client related projects – US only
US/UK
  • Your corporate and contact information
  • Data stored within applicable service

AbacusNext Affiliates

The following entities are members of AbacusNext and may act as subprocessors to provide support and similar services to you:

  • ZS18, LLC, United States
  • Abacus Data Systems Canada, Inc., Canada
  • AbacusNext International Ltd., United Kingdom
  • HotDocs Limited, United Kingdom
  • HotDocs Corporation, United States
  • RTB Global, United States

Note: These subprocessors may change over time. Check back regularly for updates.