About Support & Training
AbacusNext is dedicated to providing the support and training your business needs to confidently adopt and maximize the value of our software and cloud hosting solutions.
Current Customers: Follow this link to the Customer Account Portal.
You Expect the Best, We Deliver
We make it quick and easy to get the help you need in the way that is most convenient for you. All of our customers receive unlimited access to:
- Phone support where you can connect with product experts
- Live chat support with real agents (no robots)
- Email support
- An account portal where you can monitor the status of your support tickets, regardless of how they are submitted (phone, chat, email)
For customers who need it, we also provide additional support packages featuring a 24/7 helpdesk and dedicated account managers. Contact us for more information.
Grow from Competent to Power User
Training & Education
While our software and cloud solutions are built to be intuitive and simple to use, they are also powerful and filled with many advanced features that bring more automation, higher efficiency and the ability to scale to your business in the way that works best for you.
To learn more about these features, many of our customers love to take advantage of our 100% free:
- Self-help Knowledge Bases
- Training Webinars
Our clear walkthroughs allow you to learn at your own pace, and you can bookmark key topics for future reference.
We also offer Professional Services where we will do the heavy lifting for you! This includes 1:1 advanced training and consulting, best practices, hands-on installations, and data / server migrations and upgrades. Learn more and schedule an appointment.