I would like to thank the Abacus team for their assistance during our transition. The customer service team was extremely patient and accommodating! 

Alyssa Velez
McCready, Garcia and Leet, P.C.
Chicago, IL

APC

Our office has been working with Abacus for more than a decade.  In the 2017, our office switched to the APC environment.   After some trial and error, our office learned that for our purposes a direct, one point of contact method worked better for us than the general call center for our day to day needs.   After our office selected to have one point of contact, our levels of satisfaction with the APC environment were significantly increased.  APC went from being a product that was “ok” to a product that has been “great” for our firm productivity.   Nic, our APC contact, is very knowledgeable and very accommodating to our specific firm needs.  As a law firm administrator, having a TAM has lessened the amount of time I have to personally spend on managing these systems.  We would recommend the APC and the TAM service product.Thanks!

Shannon Schwarzwalder
Keough & Moody, P.C.
Naperville, IL

APC

I switched to OfficeTools so that wouldn’t stop losing time that I wasn’t tracking or billing for. After implementing Practice Management WorkSpace, we started using Project Management, Document management, and we’re now able to reallocate work from employees that have too much work.

Leann Risenhoover, CPA, Owner

OfficeTools

The Abacus Support team is very patient and courteous. They are incredibly thorough and will always go the extra step to help you solve your problem! 

Alan Klein
Law Offices of Alan Klein
Chicago, IL

APC

I wanted to write and say that Larry Smith provided outstanding customer service.  He is extremely responsive, both on the phone and through email.  When I did not understand something, he explained it well and illustrated what to expect.  I greatly appreciate his professionalism and feel he cares about me. I communicated with him a month later and he still remembered what he communicated.  I truly feel valued as a customer because of his exceptional attention to detail.

Johann Chau
Johann Chau JD
Chicago, IL

AbacusLaw

Anyone can come to our site, select a term sheet template, run through the interview, generate a custom document and send us the answer file, which we then use to create all the other documents involved in the transaction. It's a high-volume approach that affords us interaction with lots of potential clients in a short amount of time. The bottom line is HotDocs gives us a competitive advantage in the marketplace.

Lowell Ness
Orrick, Herrington & Sutcliffe LLP
Silicon Valley

HotDocs

View Case Study

The software is very easy to understand from a programming perspective, so we have the ability to modify our templates internally. The granular control we have allows us to react immediately to regulatory and process changes requested by our legal department.

Paula Olufs
American AgCredit
California

HotDocs

View Case Study

Thank you so much. I have never in my 30 years as an attorney business owner received such prompt, professional, courteous and helpful response and communications from any business or company. I was very impressed with Abacus' CEO's personal involvement. That is very unusual and extraordinary. Now I know why I've stayed with ABACUS for so long. You have made it a truly exceptional company. Thank you again.

Ronald Hole
McAllen, TX

AbacusLaw

Del Rio & Carichoff, P.C.

Not having to worry about server-related technical issues has lifted a huge burden from our shoulders. With the Abacus team handling everything, we're able to focus on our clients and growing our firm.

Robert Carichoff
Del Rio & Carichoff, P.C.
Sacramento, CA

APC

View Case Study

It just provides a really easy way for us to keep up with everything that is going on, from calendar deadlines to cases. It provides us with a really easy way when someone calls and asks whats the next thing thats going on my case anyone from anywhere in the office can hop on a computer and find the next dates available for the clients and tell him when and where to be. It just makes things a lot easier and Im happier.

John Bowlin.
Paintsville, KY

AbacusLaw

I started with AbacusLaw in 2004 as my practice management software and have been using it ever since. AbacusLaw literally does it all from managing my calendar, to billing, to document development. I highly recommend this software to my colleagues, at least the ones I like.

Michael Costantino
Margate, FL

AbacusLaw

Amicus Attorney helps save time in finding information and keeps me on top of what needs to be done.

Caren Schwartz
Time & Cents Consultants LLC

Amicus Attorney

The APC support team was able to provide fast support when I needed it the most. They rock!

Jennifer Diaz
Law Office of Jennifer Diaz
North Miami, FL

APC

Now on OfficeTools for several years, I really love the program, it is a fabulous program. Once you get the implementation done it’s a great system.  If the top people can use anyone can learn this even the resisters.  We replaced 4 systems and while implementation took some effort it was well worth it! We are looking forward to learning more about the portal and implement that soon.

Lelani Elias, CPA, Owner

OfficeTools

We have had an extremely smooth process in moving our office to the cloud! Adam Rudnicki has been incredibly professional in dealing with my questions and resolving every issue with the migration and set up! It has been a pleasure to work with him.

Wynne Bohonnon
Bohonnon Law Firm, LLC
New Haven, CT

APC