I am writing in to let you know that I was highly satisfied with my experience with the Abacus tech support. I called in for a problem, and within just a few minutes, IT WAS SOLVED! It took a little time, a little effort, and a lot of patience and a whole lot of willingness to see the problem through. That is HUGE in my book!

Pam Freeman
Barker Law, LLP
Pratt, KS

AbacusLaw

It’s going to be so much better for our office, we’re going to be working more efficiently, and I’m excited because that’s one of the areas where we’re struggling… This system is going to keep us on-task, and will be able to make me more efficient as a manager – ensuring I’ll know where everybody is and where the clients stand, so that I can be more responsive to my clients… There are seven of us in the office, and everyone has been incredibly responsive. They all love it. Everyone knows the status of what’s going on at all times.

Cheryl Burgmaier

OfficeTools

Once I purchased AbacusLaw, my legal life improved. My favorite thing is the database. I can go to any judge and tell you what cases I've had before them. I can look up any attorney and tell you what clients they've represented. If I can't remember a name, there it is in AbacusLaw linked to the client, or the judge or opposing counsel. It's great!

Thelma Forrest
Trenton, MI

AbacusLaw

Automating our loan documents in HotDocs and having intuitive user interviews supported via the HotDocs application was a huge step forward in and of itself, but the ability to integrate HotDocs with a content management system like FileNet made the whole process even more compelling,” stated the bank’s Assistant Vice President and HotDocs Product Manager.

Vice President and HotDocs Application Development Manager

HotDocs

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AbacusLaw has helped me organize my case load and contacts. The use of forms has also improved my efficiency.

Jonathan Delshad
Los Angeles, CA

AbacusLaw

It is easy to use and a great way to organize your client information and calendar.

Erika
Jiwa Law Corporation

Amicus Attorney

It's not nearly the exhausting process it once was, and people can direct more focus and attention to the legal issues. They don't have to worry anymore about the administrative side of things, writing the same information over and over again or making sure everything is in the right place and filled out correctly. The system now takes care of all of that.

Kate Bladow
Pro Bono Net

HotDocs

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Abacus Private Cloud is my tool of choice and has given me the portability I need to support my clients at all times.

Scott Horvat
Law Office of Scott L. Horvat
Tampa, FL

APC

Law Offices of David F. Gossom

We've eliminated the IT costs. I don't have to ever call in one of these IT guys that, I think, probably doesn't know much more than I do, but he can just get paid by the hour to guess. That has been a big, big benefit to us.

David F. Gossom
The Law Offices of David F. Gossom

APC

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I left a very large firm and decided to start my own practice.  We started out small and I tried many programs and then as we grew things got out of control.  When we found OfficeTools we wanted an-all-in one solution, and now we use the tracking, billing, documents and many other features.  Even after a few years, I went to the conference and found more things I could implement.  I sync my information to my phone, and I use my iPad to get to everything I need remotely. WorkSpace helps me know if any projects are falling behind and I can track all my teams workload.  All of this helps me sleep at night. 

Lisa Johnston, CPA

OfficeTools

I use HotDocs constantly in my practice and I have developed dozens of templates that help me with my practice every day. The process of preparing and revising templates is intuitive, and every minute I invest on templates is repaid in dozens of hours saved.

Detlie
H. Edwin Detlie
Iowa

HotDocs

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As an Abacus Private Cloud client, I recently purchased a new software program from a third party vendor. I contacted the APC Total Care Team late Friday afternoon to install it on my system. To make a long story short, the APC team did not receive the download link from the vendor. Instead of turning me away to solve the problem myself, the engineer stayed on the phone with me while I attempted to sort out my issue with the other vendor. To make matters worse, I was under pressure to have the program installed because I had a training session scheduled on the new program for Saturday morning. The APC engineer was gracious and patient throughout the entire process and even gave me extra tips on AbacusLaw while we were on hold. He made me feel like I had someone on my side while I was experiencing extreme frustration with the other vendor. In the end, he was able to successfully install the program for me! On Saturday I woke up to an e-mail from the engineer asking me if everything seemed to be working okay with the new program. Later in the day I emailed him with another question and he called me, on a Saturday, to assist me. The APC team’s care and concern for the customer is noticed and very much appreciated! Experiences like this confirm why our firm is always recommending Abacus to our legal colleagues.

Marla Nathan
Santa Ana, CA

APC

Cargo Control USA

Results offers an incredible value to our organization. We were able to see an immediate return on our software investment. We definitely got our money’s worth – and then some!

Denise Godfrey
Cargo Control USA
Sanford, North Carolina

Results

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Easy to use and effective calendaring system that integrates with QuickBooks.

Marilyn Powell
Viles Law Offices, LLC

Amicus Attorney

We decided that we just needed something that was all-in-one… We wanted to get our CRM and our Documents all in one place. We gave you guys a try, and so far we’re very satisfied. It’s very easy to keep track of what you have to do. The staff knows what to do,and all the partners and managers can see who’s busy and who’s not.

Howard Gastwirth

OfficeTools